All orders will typically ship within 1-3 business days from receipt of order. Due to COVID-19 and the safety of our warehouse staff it may take a few extra days to ship our products to you. Shipping is done via USPS unless otherwise specified. Free shipping is offered for all ordered over $50 with the United States. Under $50 a charge of $5 will be added to shipments within the continental US and upwards of $25 for shipments outside of this region.
Customers are given a one time return on shoes for any sizing issues. Customers must send back the order in its original packaging and Island Surf will return the new requested size. Failure to not include original packaging with not result in a full refund. Due to the high volume of orders please allow up to two weeks for us to process your return. All return must be shipped with our Return Request Form. Failure to do so will encounter delays. Additionally if we are out of stock on the requested exchange we will simply provide a refund.
Please contact email@example.com for any additional shipping or return questions.